Frequently asked questions about the St. Museum Slot Loevestein timeslot tickets

  1. How do I book a free timeslot ticket?
    1. Go to https://www.slotloevestein.nl/tickets/, select a date and time and click on the “Tickets” button at the bottom.
    2. Select the number of tickets.
    3. Enter your details and order the (free) tickets. You will receive the reservation by Email.
    4. Please note: the admission ticket, museum card, discount voucher, etc. that you already own must be valid upon entry. (at the time of the time slot ticket)
  2. My entrance ticket, museum card, discount voucher, etc. has expired, but I do have a time slot ticket.
    Unfortunately, in order to visit Slot Loevestein you need both a timeslot ticket and a valid entrance ticket, museum card, discount voucher, etc.
  3. How long in advance can I book a timeslot ticket?
    You can book a timeslot ticket on the day itself up till 30 minutes until the timslot starts. Please note! Time slot tickets may be sold out quickly.
  4. Can I visit Loevestein Castle without a timeslot ticket?
    Unfortunately, this is not possible.
  5. How many timeslot tickets can I book?
    You can book a timeslot ticket for several people (up to a maximum of 5 people). Everyone must have a valid admission ticket, museum card, discount voucher, etc.
  1. I have not booked a timeslot ticket and have not been able to visit Slot Loevestein, can I get a refund for this missed visit?
    No, unfortunately, we do not return money. Loevestein may reach maximum capacity and no access may be possible.
  1. We had booked a timeslot ticket, but did not make it to the time/day, can we still visit the museum?
    No, your ticket is only valid on your chosen day and time. Try to book a new ticket. Please do note that you can have some delay driving through the Munnikenland as there are cows and horses on the road. From the parking lot it is a 10 minute walk to the museum.
  1. I have booked a timeslot ticket but forgot to bring my valid entrance ticket, museum card, discount voucher, etc. Can I still enter Slot Loevestein?
    No, when booking a free timeslot ticket, it is necessary to show a valid admission ticket, museum card, discount voucher, etc.
  2. Why is it not allowed to take photographs?
    Because taking the time to take photographs or a movie will stop the guests behind you, creating a group of people, while it is so important to keep 1,5 meter distance between people.
  3. My kid is below age 4, do I need to book him/her a timeslot ticket? 
    Children age 0-3 have free entry, but do need a timeslot ticket.
  4. Do you have any other questions about Slot Loevestein timeslot tickets?
    For questions that are not answered on this page, you can contact us at info@slotloevestein.nl.